Frequently Asked Questions

This page offers information addressing the most commonly asked questions regarding the Cloud Edition subscription.

If you are unable to find a solution to your query, please feel free to contact us by sending an email to Additionally, you can browse through our Guides at Guides | Manager to discover step-by-step instructions on how to set up, configure, and utilize Manager.

    How Can I Reset Forgotten Password for Administrator Account?How Can I Change, Add Or Remove Payment Methods?How Can I Change My Domain Name?Where Can I Find My Invoice History?What Payment Method Options Are Available For Cloud Edition?Why Was My Card Declined?What Can I Do If I Have Been Overcharged?Can I Get A Refund If I Cancel My Subscription?How Can I Change My Cloud Edition Email Address?How Can I Transfer My Business From Desktop Edition to Cloud Edition?How Can I Get a Backup If I Lose My Business Data?How Can I Update My Billing Information?How Can I Cancel My Subscription?Can I Restore Deleted Business?How Can I Change My Subscription Plan?How Can I Restart My Cloud Server?How Can I Access Manager Application Programming Interface (API)?How to apply promo code for subscription discountHow Can I Delete Cloud Edition Account?
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